Privacy Policy

Information you submit about yourself in relation to the ESOS Auditor is submitted to, held and processed by us, Integrated Environmental Solutions Limited.

We are committed to protecting your privacy. You may be asked to submit personal information about yourself in order to receive information or use of the ESOS Auditor (the "Service") and any other services on (our "Website"). If you provide information to us, we will treat that information in accordance with this privacy policy. By submitting personal information to us, you are agreeing to use of this information by us as described in this policy. Please read this policy carefully together with our terms and conditions which govern the use of the Website and the Service ("Terms and Conditions").

We will hold your personal information on our systems for as long as you use the Website and/or the Service or any other service you have requested, and remove it in the event that the purpose has been fulfilled or, if you no longer wish to continue using the Service or being registered for our other services.

We will ensure that all personal information supplied is held securely, and otherwise in accordance with Data Protection legislation.

The Information We Collect

We request very little identifying information from you and only for a narrow set of purposes. Typically, identifying information is collected:

  • For registration to the Service and to certain areas of the Website including competitions;
  • To allow us to process your data and provide you with your results generated by your use of the Service based on the data you input into the Service ("Results")
  • To enable us to provide you with the Service, including, but not limited to, considering whether your Trial Period or Subscribed Period (as defined in the Terms and Conditions) are to expire
  • To allow us to consider your comments, queries and suggestions and respond if necessary
  • To allow us to respond to your enquiries for further information
  • To process your payment(s) due under your written quotation.

The type of personal information collected through the Website and the Service could include your name, company name, address (including postcode), email address, telephone number (including mobile), user name and password.

Sometimes, we may ask questions where you are not personally identifiable from your response although we may post responses on the Website. These instances will be highlighted to you but in all other instances, you should assume that we track any information you provide on a personally identifiable basis.

The Way We Use Information

Users may provide their mobile phone numbers in order to receive relevant SMS text messages regarding offers featured on the Website.

By registering to use and using the Service, you acknowledge and agree that we may use the Results and data you provide during your use of the Service for collecting the Results and your data into a database for sharing or selling to third parties. Our use of the Results and data shall not identify you or your buildings in anyway, without your prior agreement. We shall not use identifying information during such process.

If you register to use the Website or the Service, you can elect to receive information and updates on our products and services. Information will not be used for this purpose unless you request to receive communications. We use return email addresses to answer any emails that we receive, and we may use return email addresses to send to other information that you may request. Such addresses are not used for any other purpose.

We may use information that you provide to better design the Website or the Service and to improve our marketing strategy and our products. We collect IP Addresses. An IP address is a number that is automatically assigned to your computer whenever you are surfing the Web. Web servers, the computers that "serve up" Web pages, automatically identify your computer by its IP address. When you request a page from this Website or use the Service, our servers log your IP address. We do not link IP addresses to anything personally identifiable, so although your session will be logged, you will remain anonymous to us.

We may pass your personal information to one of our Group Companies who may send you details of services that may be of interest to you and offer you the opportunity to subscribe to them. If you would prefer not to receive this information, please send an email to . Your personal information will not be supplied to any other persons without first obtaining your consent unless we are obliged by law to disclose it.

By using the Website or the Service, you consent to the collection and use of this information by us and the Group Companies in the manner described above.

Third Party Websites

Because we want your experience of the Website and the Service to be as informative and useful as possible, we provide a number of links to Third Party Websites. Always be aware of where you end up. Third Party Websites may send their own cookies to users, or otherwise collect data or solicit personal information. We assume no responsibility for the information gathering practices of websites that you are able to access through ours, and we encourage you to review each website's privacy policy before disclosing any personally identifiable information.

Our Commitment to Data Security

We take reasonable precautions to keep your personal information secure. We have put in place appropriate physical, electronic, and managerial procedures to safeguard the information we collect. We cannot guarantee the security of any information you disclose online, and you do so at your own risk.

Access to Information/ Delete/Unsubscribe

You have the right to access any personal information that you have submitted to us through the Website and/or the Service. We give you the following options for managing or removing your information from our database:

  1. Send us an email: at Be sure to include your name and clear instructions on what you would like us to do.
  2. Write to us at: Website Administrator, IES Ltd, Helix Building, Kelvin Campus, West of Scotland Science Park, Glasgow. G20 0SP. Be sure to include your name and clear instructions on what you would like us to do. If you require us to supply you with details of the personal information that we hold about you, then a small charge will be made.

Changes in Our Policy

We reserve the right to change or remove this Privacy Policy at our discretion. If we decide to change our Privacy Policy we will post those changes here. We encourage you to visit this area frequently so as to stay informed. If there is any material change in the type of personal information we collect, we will obtain your permission before we attempt to collect the additional information. We will not make any changes that allow us to give personal information to any other person without obtaining permission from you first.

Your Consent to this Privacy Policy

By using the Website and/or the Service, you are accepting our Privacy Policy. If you do not agree with any term in this Policy, please do not use the Website or the Service or submit any personal information.

How to Contact Us

Should you have any questions or concerns about this Privacy Policy or the use of information, please e-mail us at

Please note: The laws and regulations in different countries impose different (and even conflicting) requirements on the Internet and data protection. We are located in Scotland in the UK, as are the servers that make this site available worldwide. Scots law governs all matters relating to this site. If you are located outside the UK and you contact us please note that any information you provide will be transferred to the UK and by submitting the information you authorise this transfer.

Legal Information − Integrated Environmental Solutions

Registered in Scotland No: SC151 456
Registered Address: Helix Building, Kelvin Campus, West of Scotland Science Park,Glasgow, G20 0SP
VAT Registration No: GB652 3186 44